Every individual needs to constantly develop his various skills and capabilities
, in order to be able to perform the tasks and activities assigned to him.
At various levels, human development is the science that is concerned with the permanent and continuous development of the capabilities and capabilities of the individual.
The study of human development is one of the most important known methods that help a person to carry out his usual activities. It can be considered a science that has rules and intellectual foundations from which a specific set of conditions and standards are based, which have implications for them.
We have recently heard a lot about the term human development, skills development and self-development, so we can define the concept of human development as the development of people and the exploitation of their strengths to improve the levels of social, human and economic life in terms of motivating and teaching people how to invest the available elements of time, money, effort and relationships to apply the theory of social development. .
Human development aims to develop skills and tools and employ them in the best possible way to develop and improve individuals’ psychological, spiritual and social lives in addition to achieving success and financial profits gained through improving the job, academic and educational performance of individuals.
After the end of the Second World War and the preoccupation of all countries with the restoration of their conditions and the recovery from the pitfalls of the war and its negative consequences at all levels, attention began to the need to work on the development of human resources and people in the fields of work in companies, factories and various economic establishments, given that the workforce is in control of the quality and speed of production.
The scope of human development interest in the different sectors of life began, linking it to the aspect and the psychological factor of the human being and the extent of motivation and linking between human needs, desires and available capabilities to achieve the renaissance sought by all persons in various sectors and personal and professional fields.
After we talked about the concept of human development and the influencing elements in this process, we will now talk about the techniques and tools used to achieve human development, and we will talk about the work environment as a unified example of all technologies that can be applied to all other sectors as follows:
Training: where the organization can give training to its employees by developing the curricula, foundations and standards in which they work to improve the level of performance and thus obtain better quality and efficiency outputs than before. Training must be based on the theoretical and practical sides, with emphasis of course on practical training to ensure the ability of all employees to apply principles and values and improve the level of performance and achievement at work.
Switching tasks and roles: One of the most effective ways is to distribute tasks to employees, and in the second week the roles are switched to allow employees to practice several tasks and acquire several professional and personal skills resulting from their dealings with changing and renewed details every period of what happens beneficial and real human development for them.
Guidance: as one of the tasks of the administration is to monitor the employees’ work and performance, then direct them to improve the quality of service through praise, thanks and incentives when doing a good performance, alerting and explaining defects and weaknesses, and working with employees to solve and overcome them individually.
Working in groups: Acquiring the skill of working in a team spirit, distributing responsibilities and managing them, with the keenness of all team members to complete the tasks and tasks assigned to them in the best manner and within the specified time, causing human development for employees and improving many skills they have, the most important of which is the organization and management of time and responsibilities.
Simulation: Especially when dealing with clients, employees must be qualified to deal with the differences of people, their circumstances, their psyche, and the ways they express their anger, protest, or need for the service provided to them. Simulation sessions are conducted in which a realistic situation is simulated and the employee works with the employee to manage the customer’s anger and provide the service he needs.
Performance review: by taking the opinions of employees about each other and their managers, the conditions of the work environment, and the quality of services they provide to customers, all of these details help to understand employees and bridge and reduce the gap between management and employees, which achieves human development at a good level for all workers in the facility or institution